An AI booking desk for home services
Ava answers the calls your team can't — overflow, after-hours, the second line — on your own business number. She qualifies the caller, confirms your service area, books the job, and hands real emergencies to a person.
Built for established HVAC, plumbing, electrical, and other appointment-driven home-service companies with real call volume.
The problem
A call goes unanswered while your team is on a job or off the clock. Without a fast response, the homeowner calls the next company on the list.
Nights, weekends, and the second call that comes in while the first is still on the line. Voicemail rarely gets a callback.
A $6,000 quote sits in a homeowner's inbox with no easy way to say yes. It goes quiet — and quiet quotes rarely come back on their own.
Plenty of homeowners look for help after you've closed. Someone ready to book hits a page that just shows business hours.
None of these look dramatic on any given day. Together they create a steady leak between your marketing spend and your calendar. More traffic cannot fix a phone nobody answers, or a quote nobody can accept.
Do the math on your own shop
40 estimates a month × 30% never book × $450 average ticket = $5,400 a month in estimates that never book.
Illustrative example only. Every shop is different.
Ava Desk · Live now
One plan. Ava answers on your existing business line the moment your team can't — overflow, after-hours, weekends.
Ava Desk
The 24/7 booking desk that answers on your own number and hands off what matters.
+ $497 one-time setup. We connect your number, hours, service area, services, and booking rules.
Month-to-month, no long-term agreement. Metered call/voice usage billed at cost and shown in writing before you go live.
This is your line at 8:22 PM
Illustrative example, not a customer recording. Call 602-661-0141 to hear Ava live.
Thanks for calling Sunrise Plumbing — this is Ava. Are you calling about a plumbing issue at your home tonight?
Yeah, water heater's leaking all over the garage floor.
That's one we can help with. Can I get the address so I can confirm you're in our service area?
Sure — 4120 Desert Willow, over in the north end.
You're covered. It's leaking but not flooding — I can get a technician out first thing tomorrow at 8 AM, or have the on-call tech call you back tonight if it gets worse. Which works?
Tomorrow at 8 is fine, thank you.
Booked. You'll get a confirmation, and your tech has the details. If the leak speeds up tonight, call this same number and I'll escalate it.
The caller never hears a third-party service. It's your shop's name, picked up on the first ring, at an hour your office is dark.
No time wasted booking a job you can't take. The address is checked before anything is promised.
Leaking, not flooding — so it offers the morning slot and keeps a real emergency path open, instead of treating every call the same.
The job lands on tomorrow's board with the address and the problem attached — not a voicemail someone might return.
A genuine emergency reaches your on-call tech with context. Ava handles the routine and hands off the rest.
A summary is waiting in the morning. You never joined the call — and the customer never called the next company on the list.
Quote Live · Live now
The homeowner opens a link, picks good / better / best, and pays a deposit straight into your own Stripe account. Add it on its own, or bundle it with Ava Desk.
Paste your quote, prices, and a few photos. You get a clean link to drop into the estimate email you already send. The homeowner picks a package, accepts, and pays a deposit on their phone.
You get: a branded quote page, good/better/best pricing, deposits to your Stripe account (never through us), an alert the moment a quote is viewed or accepted, and links that expire in 14 days so "let me think about it" has a clock on it.
Answer every call and close every quote. One setup call covers both.
+ $497 one-time setup covers both products. Month-to-month. Quote Live has no extra usage fees.
HVAC shop in Phoenix? Ask about HeatCheck — homeowners save their AC record and send service requests straight to your shop.
Not ready to commit?
See the leak before you pay to fix it. No meeting required, and if you move to Ava Desk within 30 days, the $99 credits in full toward your setup.
We call your business five times over one week — exactly like real customers do: busy weekday, lunch hour, end of day, Saturday, after hours. Then we score what actually happened.
You get: every call documented, your call-handling grade, an illustrative dollar figure on the leak, and your three highest-impact fixes.
The fastest way to judge it. Call the demo line, ask the questions your customers ask, and hear how Ava handles them.
How it works
Three steps, and the first one takes 30 seconds from your phone.
Call 602-661-0141 and talk to Ava yourself — or run the $99 Phone Test to see what your own phones are doing after hours.
On a short call we configure Ava for your shop — your number, hours, service area, services, and how emergencies escalate.
Point your after-hours and overflow calls at Ava. She answers, books, and sends the job card. You watch it all on your dashboard — live in days.
Most agencies stop when the lead arrives. We start there.
Fit check
Straight answers
No. Ava answers on your existing business line, with your caller ID and your shop's name. You own your number, your CRM, and your customer data. If we ever part ways, your phone works exactly as it did before.
No. We work alongside whatever runs your shop, including systems such as ServiceTitan, Housecall Pro, or Jobber. You also get your own dashboard showing every call answered, callback made, and job booked. Platform names are examples, not claims of partnership.
Every setup includes defined escalation rules and a responsible person on your side. Emergencies, upset customers, and unusual situations go to a person with the full context. Ava handles the routine; your team gets what matters.
No. Ava covers the gaps — missed calls, after-hours, overflow, and routine booking. It's coverage for your CSR, not a replacement.
No. We build and run our own voice system and dashboard, which is why we can tune Ava to your shop instead of forcing your shop into a template.
No. Lead Recovery Works runs on voice, your website, and your estimates — not SMS marketing. That also means no carrier registration to wait on.
Days, not weeks. After one setup call to configure your number, hours, and rules, we point your overflow at Ava and you're live.
No. We don't guarantee revenue, completed jobs, or sales — those depend on your pricing, capacity, and how your team handles the calls Ava books. What we provide is the coverage: the calls get answered and the jobs get booked instead of going to voicemail.
Next step
Hear Ava yourself in 30 seconds, or book a setup call and be live on your own line in days. $397/mo plus a one-time $497 setup — no long-term agreement.
Book your setup callWant to hear the desk first? Call 602-661-0141 — Ava answers.
Prefer email? Contact hello@leadrecoveryworks.com
Lead Recovery Works
AI-guided preliminary check • Results not guaranteed